FAQ

Our packaging is designed to be completely discreet, ensuring your privacy. We use a dedicated sealed box with unmarked packaging and confidential delivery. Even express orders are processed without using any sensitive words.

Yes! Free express shipping service is provided by SEXXICO. PLEASE NOTE You may incur extra shipping costs if the address is a remote location (at standard market rates).

Depends on which country you live in. The product will ship within 1 business day after purchase. For US, UK, JP can be quickly, about 3-5 days you will get the product. But the time for other countries will be longer, in the range of 3-15 days.

Yes, we working on it, feel free to contact us what length you wanna get, then we can tell you for the first time when it be published on the website. 

They are all waterproof, you can use water to wash it.

Lube is the great part for sex. But sorry for that, lube is not our product right now, it on the product schedule. When we are ready for it, we will let you guys  know.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Because of the intimate nature of the items we sell(Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.), we are unable to return or exchange purchased toys and products unless defective or incorrect items are shipped. This is for the health, safety and peace of mind of our customers.

For more details, please go to Return and Refund page

China

Sure you can use it in the shower, but please make sure the water below 99℉.

They were made from high-quality silicone material, which is soft, skin-friendly, and no bad smell that feels as smooth as the skin of a woman. Designed with realistic vaginal and anal channels to bring you realistic feeling.

Yes, please wash the holes with soap as well. You can simply use a cotton swab to clean manually with tepid soapy water. Ensure you clean thoroughly, reaching all areas of the opening.

No, we recommend using with water-based lubricant only.

We apply some talcum powder on the skin surface during production to prevent the skin from becoming sticky and provide a better skin feeling. Please don’t worry, it’s safe and skin-friendly powder. We also recommend that you apply some talcum powder (ba*by powder or corn flour) to the doll skin after washing and drying.